When did BigRock open?
We opened our doors in May 2020 in the mountains of Apolong, Valencia, fifteen minutes uphill from Dumaguete. The compound has grown into sixteen fully-furnished apartments, studios, and a standalone bungalow. The landlord lives on site, so anything that needs fixing is handled the same day, by someone who actually cares about the place.
How are the rates set?
We work month-to-month, with no automatic long-stay discount. If you tell us you'd like to stay longer, we take it as a compliment. Kindly send us a message on WhatsApp to ask whether we have vacancy and to let us know which category you'd like (apartment, studio, or bungalow) — and from there we can talk about the monthly rent.
What's the deposit?
One month's rent as a refundable security deposit. We return it at the end of your stay, less any unpaid charges or damages. No hidden costs.
What's included in the rent?
Every unit comes with:
- Bed, mattress, linens, cabinets, full furniture
- Kitchen: 2-burner gas stove, range hood, microwave, rice cooker, hot-water kettle, toaster, fridge, pots and pans, eating utensils
- 40" Smart TV
- WiFi — 80 Mbps PLDT fiber per unit
- One split air conditioner + standfan
- Safety locker
- One gate remote control
- Mosquito screens on every window and door
Shared on the property:
- Daily-cleaned swimming pool and gardens
- Gated entrance and on-site staff
Only in the Bungalow: two bedrooms, a split AC in each bedroom, a 4K LG smart TV, and a private terrace.
What's not included? Extra charges?
A few items are billed separately, all charged at cost:
- Electricity — metered per unit, billed monthly at the prevailing PHP/kWh rate
- Cooking gas — new gas bottle when yours runs out, charged at cost
- Garage parking — small monthly fee if you want a sheltered spot
- Move-out cleaning — a one-time cleaning fee at the end of your stay
WiFi, water, pool maintenance, the garden, and security are all included in your rent.
How and when do I pay rent?
Rent is due on the 2nd of each month, paid in cash. Each rental period runs as a full calendar month.
What's the minimum stay? How do I leave?
The lease is month-to-month with no fixed minimum. When you're ready to leave, simply send us one month's written notice and you'll move out on the last day of that calendar month. We'll do a friendly inspection together, settle any final charges, and return your deposit.
Is the swimming pool included?
Yes, every resident has full access. The pool is reserved for residents only (no outside visitors), and we ask everyone to follow the simple rules posted at the pool. It's cleaned every morning and open from sunrise to sunset.
Pets, smoking, visitors?
- Pets are not allowed inside the units.
- Smoking is fine on your terrace, at the entrance, or in the property's open areas — not inside the unit.
- Day visitors are welcome on your terrace.
- Overnight guests and outside use of the pool are not permitted.
How many people can stay in one unit?
Up to two people per apartment, studio, or bungalow. The units are intended as a place to live, not for short-term hosting.
How fast and reliable is the WiFi and the power?
The internet is a 600 Mbps PLDT enterprise fiber line, with 80 Mbps guaranteed in every unit. The router and access points are battery-backed, so the Wi-Fi stays on through brownouts. Comfortable for video calls, streaming, and a full day of remote work.
What if I'm away for a while?
If you'll be away from the property for more than 15 days in a row, just send us a quick note. We'll keep an eye on your unit until you return.
Where exactly are you?
Purok 2, Barangay Apolong, Valencia, 6215 Negros Oriental. We're 300 metres off the main road, above Forest Camp and just below Casaroro Falls. About 15 minutes to Dumaguete and 25 minutes to Sibulan Airport. Look for the yellow BigRock sign on the main road, and follow the arrow up the lane.